Shipping Policy

Colorado Kayak Supply Online (CKSO) strives to ship all orders within 1 business day of submission. We attempt to stock all the sizes and color options we offer, however, due to a variety of factors, it is possible that we may not have the specific make and model in the specific color you selected. If this occurs, a customer service representative will contact you with color choices and estimated availability of the make, model, and color you requested.

Estimate Shipping

Please use the Estimate Shipping option during checkout to calculate accurate shipping cost.

If a shipping option is not available when you check out, it is because we are unable to ship the items in your cart at your desired rate.

Continental US Shipping Rates

Orders excluding specific products listed further down this page

USPS Standard Shipping

  • Order Total over $49.96: Free 
  • Order Total under $49.95: $7.95 

UPS Shipping

  • UPS Ground Shipping for Any Order (2-6 Business Days): $12.95
  • UPS Express Shipping (3 Business Days): $24.95
  • UPS Express Shipping (2 Business Days): $49.95
  • UPS Express Overnight (1 Business Day): $59.95

 

Kayak Orders

Freight Shipping (1-2 week average, up to 3 weeks): $179.00

In unique situations, we reserve the right to request additional shipping charges to match the true cost of kayak shipping. If this happens, we will contact you before shipping the kayak and work with you to find the most cost effective and efficient shipping solution possible. This is very rare and is only likely for shipping to remote areas.

You also have the option to pick up kayaks at our Denver warehouse. Please call or email our Customer Service team to schedule. If you want to change your shipping method after you purchase, email us and we can most likely accommodate this.

Updated June 2021: Please note that due to understaffed freight companies, whitewater kayaks are taking up to 3 weeks to ship. On average, kayaks shipping outside CO make it in 1-2 weeks (quicker in state shipments) but occasionally delays beyond our control may happen!

Important Note For Kayak Orders:

Once the freight carrier is getting ready to deliver your kayak, they will call within 24 hours of delivery to let you know when your kayak is arriving. Once the boat is unloaded from the truck, please inspect the boat for any damages before you sign the delivery receipt.

Inspection at the time of delivery is essential – once you sign for the boat you are accepting the condition the boat is in and we are unable to file a claim with the carrier for any damages that occurred during delivery. If there is any damage do not sign and call us immediately. We do not ship boats with any damage unless it is specifically marked as 'blem' at the time of purchase.

When you are inspecting the boat please be respectful of the driver's time as they are often on a tight schedule. 

 

Kayak Paddle, SUP Paddles and Oar Shafts Orders

  • Paddle and Oar Shaft Flat Rate: $19.95

 

Specialty Paddle Orders

  • Custom Paddle Flat Rate: $29.95
  • Breakdown/Travel Paddle Flat Rate: $9.95
  • Raft Paddle Flat Rate: $9.99

 

Inflatables Raft, Kayak/Ducky, Stand Up Paddleboard (SUP) Orders

Flat Rate: $29.00

 

Oversized Rafts (NRS Otter 150, AIRE 156R or similar sizes)

Flat Rate: $55

 

Oversized Items Orders

Flat Rate: $20

CKSO considers Paco PadsLanding Pads, Rocket Boxes, Boogie Boards, and Water Jugs to be oversized items.

 

Cooler Orders

Flat Rate: $29.00

 

Drybox Orders

Flat Rate: $74.00

 

Alaska + Hawaii Rates

Orders shipped outside of the continental US are shipped via the United States Postal Service. There is no additional charge to Alaska or Hawaii for accessory orders. For oversized items to Alaska or Hawaii, please contact info@coloradokayak.com

 

International Shipping Rates

  • At the moment, CKSO is not shipping internationally due to extremely high rates of lost and damaged goods. We apologize for any inconvenience this might cause. We plan on resuming shipping internationally in the future, once international shipping logistics become more reliable.

 

Returns & Exchanges

For returns and exchanges, please visit our returns and exchange portal here. For most items we offer free exchanges and hassle-free returns.