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When things went from BAD to will I EVER see my order.... why did I order from CKS ONLINE???
My daughter needed a smaller boat and we have had such good luck with CKS in the past I thought it was a no brainer to order again. Hop online, click a couple buttons and boom, the boat is on the way. THEN THE TRAIN FALLS OFF THE TRACKS….. The boat manufacturer didn't have the color we ordered, then they had inventory, then this issue and that issue but finally 3 weeks later its finally on the way! OK, for the good part of the feedback... CKS answered every email, answered every phone call, went out of its way to expedite the order and had amazing customer service with a issue that had nothing to do with them. Bobby & everyone else at CKS that I worked with got 5 stars and I hope the people that call my small business get just as good of customer service!